PRIVACY POLICY
This page was last modified on 18-06-2024.
PART 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our shop as part of the buying and selling process, we collect the personal information you give us, such as your name, address and e-mail address. When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn more about your browser and operating system. E-mail marketing (if applicable): With your consent, we may send you emails about our shop, new products and other updates.
PART 2 - CONSENT
How do I give my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we agree to collect and use that information only for that specific reason. If we request your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or give you the opportunity to decline.
How can I withdraw my consent?
If you change your mind after registration, you can withdraw your consent to further collection, use or disclosure of your data at any time by contacting us at info@lina-luna
SECTION 3 - DISCLOSURE We may disclose your personal information if we are required to do so by law or if you violate our terms of use.
SECTION 4 - SHOPIFY
Our shop is hosted on Shopify Inc. which provides us with the online e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and general application. The data is stored on a secure server behind a firewall.
Payment: if you choose to use a direct payment portal to complete your purchase, Shopify stores your credit card information. The data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is only stored for as long as it takes to complete the purchase transaction. Once the transaction is completed, the transaction data is deleted.
All direct payment gateways are PCI-DSS compliant, which is managed by the PCI Security Standards Council, an alliance of brands such as Visa, Mastercard, American Express and Discover.
The PCI-DSS requirements help to ensure secure handling of credit card data by our shop and its service providers. For more information, you can also read Shopify's Terms and Conditions (https://www.shopify.com/legal/terms) or Privacy Policy (https://www.shopify.com/legal/privacy).
SECTION 6 - THIRD PARTY SERVICES
In general, third party service providers engaged by us will only collect, use and disclose your data to the extent necessary to provide the services they provide to us. However, some third parties, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. With regard to these providers, we encourage you to read their privacy policies so that you understand how your personal information is handled by them.
In particular, remember that some suppliers may be based or have facilities in a jurisdiction other than your jurisdiction or ours. Therefore, if you conduct a transaction using the services of a third party service provider, your data may be subject to the laws of the jurisdiction in which the service provider or its facilities are located. For example, if you are located in Canada and the transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be disclosed under US law, including the Patriot Act. Once you leave our shop website or redirect to a third party website or application, you will no longer be subject to this Privacy Policy or our Website Terms and Conditions.
Links
When you click on links in our shop, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
Google Analytics: our shop uses Google Analytics to track who visits our website and what pages are viewed.
SECTION 7 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry standard practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed. When you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply other generally accepted industry standards.
SECTION 8 - COOKIES
Here is a list of the cookies we use. We have listed them so that you can choose whether or not to disable cookies. _session_id, unique, session token, Allows Shopify to store session information (referrer, landing page, etc). _shopify_visit, no data storage, kept for 30 minutes after the last visit, used by our website provider's internal statistics tracker to keep track of the number of visits _shopify_uniq, no data storage, expires at midnight (relative to the visitor) the next day, counts the number of times a single customer visits a shop Card, unique token, stored for 2 weeks, stores information about the content of the shopping cart. _secure_session_id, unique token, session storefront_digest, unique token, undefined If the shop has a password, this is used to determine if the current visitor has access. PREF, which persists for a very short period of time, set by Google and keeps track of who visits the shop and from where.
SECTION 9 - AGE OF CONSENT
By using this website, you represent that you are at least 18 years of age in your state or province of residence or that you are of legal age in your state or province of residence and have given us permission for your minor dependent children to use this website.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make significant changes to this policy, we will notify you of the changes here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY.
SMS marketing terms and conditions:
We use a text messaging platform to which the following terms and conditions apply. By subscribing to our SMS marketing and notification service, you agree to be bound by these terms and conditions. By entering your phone number at the time of payment and initiating a purchase, signing up via our registration form or via a password, you consent to the sending of text messages (for your order, including reminders for cancelled orders) and marketing offers via text. You acknowledge that consent is not a condition for purchase. Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an EU company based in Sofia, Bulgaria, EU. This data is used to send you targeted marketing messages and notifications. When sending text messages, your phone number is transmitted to an SMS operator to ensure delivery of the messages. If you no longer wish to receive text messages and marketing notifications, reply STOP to each mobile message we send you or use the unsubscribe link we provide in each of our messages. You understand and agree that alternative methods of unsubscription, such as using other words or requests, are not considered an appropriate method of unsubscription. Messages and data may be subject to charges. If you have any questions, please send a "HELP" message to the number on which you received the messages. You may also contact us for further information. If you wish to unsubscribe, please follow the procedure described above.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete the personal information we hold about you, lodge a complaint or simply obtain more information, please contact our Data Protection Officer at info@lina-luna.com